Terms & Conditions

This User Service Agreement (hereinafter referred to as “this Agreement”) is made by and between you (hereinafter referred to as “User”) and Company (hereinafter referred to as “CHARSK”) regarding the products and services provided by CHARSK is currently providing and may provide to users in the future, collectively referred to as The agreement entered into by (product and service). The customer is contracting with company All transactions are processed by company, with its office located at Room 5003 Floor 5, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Hong Kong. CHARSK’s legal jurisdiction is Hong Kong.

Important Notes:
1.This agreement is signed and takes effect on the date when the user obtains and uses CHARSK and services. This agreement is made on Room 5003 FLOOR 5, YAU LEE CENTRE, 45 HOI YUEN Road, KWUN TONG, HONG KONG. If any disputes arise between the parties regarding the content or execution of this agreement (including but not limited to contractual or other property rights disputes), both parties shall resolve them through friendly negotiation; If negotiation fails, both parties agree to submit it to the jurisdiction and handling of the court where CHARSK is located.
2.Please carefully read the content of this agreement (especially the content in bold font). If the user disagrees with any content of this agreement, please do not register or use any products and services provided by CHARSK. If the user uses the CHARSK website, it means that they have reached an agreement with CHARSK and voluntarily accept all the contents of this agreement and the User Privacy Agreement. Afterwards, the user shall not make any form of defense by not reading/agreeing to the content of this agreement and the User Privacy Agreement.
3.Please note that CHARSK may modify and update this agreement from time to time, and users agree to keep an eye on the latest version of this agreement at any time. Please carefully read and understand this agreement before using CHARSK’s products (or services) to ensure that you always have an understanding of the latest version of this agreement. If the user does not agree or accept the terms and conditions of this agreement, please do not continue to use the products and services provided by CHARSK, otherwise it will be deemed that the user agrees to accept the revised content of this agreement.
4.CHARSK reminds users to carefully read all the terms of this agreement, especially the clauses that exempt or limit CHARSK’s liability (such clauses usually contain words such as “not responsible” and “not guaranteed”), clauses that restrict users’ rights (such clauses usually contain words such as “not”, “should not”, “not allowed”, “prohibited”), legal application and dispute resolution clauses.
5.If the user is under the age of 18, please read this agreement with the legal guardian and pay special attention to the terms of use for minors. If a minor continues to use the services provided by CHARSK, it shall be deemed that the minor user has obtained the legal guardian’s consent to the user’s enjoyment of the products and services provided by CHARSK, payment of fees to CHARSK, and consent to all terms of this agreement.

1、 Service Content
1.1 The CHARSK website is a platform for conducting transactions of virtual digital items.
1.2. The specific content of CHARSK’s products and services shall be provided by CHARSK according to the actual situation, and CHARSK reserves the right to change, interrupt or terminate some or all of the products and services at any time.
1.3. CHARSK provides products and services to users by accessing the internet through server-side devices. In addition, devices related to the products and services (such as computers, phones, modems, and other devices related to accessing the internet) and required fees (such as phone and internet fees paid for accessing the internet) shall be borne by the users themselves.
1.4. Users should use genuine software to receive products and services, and the software fees should be borne by the users themselves.

2、 Account Name and Password
2.1. After reading and agreeing to this agreement, the user shall become a registered user of CHARSK and obtain the CHARSK user account (hereinafter referred to as the “CHARSK account”). The CHARSK account name cannot be changed after registration, but the password corresponding to the account can be modified by users through the customer service guide provided by CHARSK.
2.2. The user has the right to use the CHARSK account and is fully responsible for the custody of the CHARSK account and password, as well as all actions taken using the account and password. CHARSK prohibits users from selling, transferring, lending, or sharing their CHARSK account or password with others. CHARSK shall not be liable for any consequences arising from the illegal use of the user’s CHARSK account or password by others due to the user’s negligence in storage or any third-party behavior.
2.3. If a user discovers that their CHARSK account or password has been illegally used by others or has abnormal usage, they should promptly notify CHARSK according to the contact/handling methods published by CHARSK, and have the right to request CHARSK to take measures to suspend the login and use of the account. CHARSK has the right to decide whether to suspend the login and use of the CHARSK account based on the user identity verification results.

3、 Information Protection
3.1. The registration information described in Article 3 of this agreement, as well as non-public information stored by users within CHARSK’s control during the use of products and services (hereinafter collectively referred to as “User Information”), shall be disclosed and protected in accordance with the provisions of this Article.
3.2. Protecting user privacy is a fundamental principle of CHARSK. CHARSK has always actively taken reasonable measures in terms of technology and management to ensure the security and confidentiality of user information.
3.3. In order to provide products and services to users normally, CHARSK may need to transmit some user information to CHARSK’s technical service providers, CHARSK’s affiliated companies, or other third parties. On the premise that these third parties promise that they have legal business qualifications and will bear at least the same confidentiality obligations as CHARSK, CHARSK will transmit user information to these third parties. Users understand and agree to this.
3.4. CHARSK will adopt a common, reasonable and feasible approach in the industry to protect the security of users’ personal information. CHARSK uses commonly available security technologies and programs to protect users’ personal information from unauthorized access, use, or leakage, including but not limited to firewall and data backup measures; Access restrictions for data centers; Encrypt the identifiable information of mobile terminals, etc.

4、 Basic Rights of Users
4.1. Users may use the products and services provided by CHARSK in accordance with this agreement and other rules published and changed by CHARSK from time to time.
4.2. Users have the right to supervise whether CHARSK and its staff provide products and services to users in accordance with the rules published by CHARSK during the use of the products and services provided by CHARSK. They can also provide opinions and suggestions related to the products and services to CHARSK at any time.
4.3. If the user disagrees with the terms of this agreement, or has objections to the subsequent modifications or updates made by CHARSK, or is dissatisfied with the products and services provided by CHARSK, the user may choose to stop using CHARSK’s products and services at any time. If the user chooses to stop using CHARSK’s products and services, CHARSK will no longer assume any obligations or responsibilities towards the user.

5、 Game Management
5.1. Customer Service
Customer Service refers to the online staff responsible for maintaining and managing CHARSK. Users should respect, understand, and cooperate with customer service. If they have any opinions, they should appeal through the CHARSK dedicated email.

6、 Virtual Items
6.1. The ownership of various virtual items recharge provided by CHARSK, including gold coins, diamonds, card codes, etc. Users can only have the right to use virtual items in accordance with laws.
7.2. Except for large-scale server disconnections, CHARSK is not responsible for any transaction failures caused by local network issues, personal user operation issues, or other reasons that are not attributable to CHARSK.

7、 Disclaimer
7.1. To the maximum extent permitted by applicable law, CHARSK expressly disclaims any other type of warranty, whether express or implied, including but not limited to any implied warranties and responsibilities of merchantability, applicability, reliability, accuracy, completeness, and error-free.
7.2. To the maximum extent permitted by applicable law, CHARSK does not guarantee that the products and services provided by CHARSK will meet the user’s requirements, nor does it guarantee that the products and services provided will not be interrupted, nor does it guarantee the timeliness, security, and non-interference of the products and services, nor does it guarantee that there will be no errors, and that information can be accurately, timely, and smoothly transmitted.
7.3. The user understands and agrees that any information and materials obtained through CHARSK’s products and services, whether they are trusted or used, are entirely up to the user themselves, and the user shall bear any system damage, data loss, and other risks caused by such trust and use. CHARSK does not guarantee any third-party information mentioned in the products and services, including but not limited to any product shopping services, transaction processes, recruitment information, etc.
7.4. To the maximum extent permitted by applicable law, CHARSK shall not be liable for any indirect, incidental, accidental, special or consequential damages (including but not limited to personal injury, privacy leakage, failure to fulfill any responsibility, including good faith or reasonable prudence, compensation for damages caused by user negligence and any other monetary or other losses) caused by the user’s use of CHARSK’s products and services, These damages may come from improper use of products and services by users or others, purchasing goods or similar services online, conducting transactions online that are not designated or authorized by CHARSK, illegal use of services, or changes in information transmitted by users.
7.5. CHARSK’s service interruption caused by the failure of fixed and mobile communication networks of domestic and foreign basic telecom operators involved in this Agreement, various technical defects, coverage restrictions, force majeure, computer virus, hacker attacks, user location, user shutdown, partner factors, intentional or negligent acts of others or other reasons not within CHARSK’s technical capabilities Users are not responsible for the loss, garbled code, incorrect reception, inability to receive, or delayed reception of data or SMS content sent by them.
7.6. Any consequences caused by personal errors, errors, improper operations, or failure to perform real name authentication by users shall be borne by the users themselves, and CHARSK shall not make any compensation or compensation.
7.7. If a user conducts transactions on a third-party trading platform that is not previously approved by CHARSK, the transaction behavior, transaction results, or any disputes, legal liabilities, or user personal account and virtual property risks arising from the trading platform are not related to CHARSK.

8、 Intellectual Property and Information Ownership
8.1. The copyright, patent rights, trademark exclusive rights, and other intellectual property rights of the product and service information and materials provided to users in CHARSK belong to their respective rights holders. Unless legally authorized in advance or otherwise provided by law, no one shall use, copy, disseminate, forge, imitate, modify, adapt, translate, assemble, publish, decompile or reverse engineer in any form without authorization. Otherwise, CHARSK has the right to immediately terminate the provision of products and services to users, and hold them liable for intellectual property infringement in accordance with the law, and demand that users compensate CHARSK for all losses.
8.2. In order to ensure accuracy and avoid disputes, the user agrees to use the data stored on the CHARSK server as the judgment standard for the technical data and information involved in this agreement, and CHARSK guarantees the authenticity of the data.

9、 Compensation for Damages
If the user violates this agreement or applicable laws and regulations, resulting in CHARSK and CHARSK’s parent company, subsidiaries, other affiliated companies, affiliates, and their personnel, employees The agent and all other relevant performance assistance personnel shall be liable for any damages or expenses incurred as a result (including but not limited to the payment of all legal fees required by the aforementioned legal entities to defend or claim litigation and related settlements for the user’s breach or illegal behavior), and the user shall be responsible for compensating the relevant expenses and paying compensation for damages.

10、 Termination of Agreement
Users shall comply with the provisions of this agreement and relevant laws and regulations. CHARSK has the right to determine whether the user has violated this agreement. If CHARSK determines that the user has violated this agreement or any laws and regulations, CHARSK shall immediately suspend or terminate the user’s account and delete all relevant information, files, and any records in the CHARSK account without prior notice to the user, as well as restrict, stop, or cancel the user’s usage qualification.

11、 Modification and Interpretation Rights
11.1. In order to provide products and services to users in a timely and better manner, CHARSK reserves the right to modify, add, or delete the terms of this agreement at any time within the maximum applicable scope of the law, taking into account the constantly changing nature of CHARSK itself, users, and market conditions. When modifying, adding, or deleting the terms of this agreement, CHARSK will announce the fact of the modification, addition, or deletion on its official website without individual notification to users. If the user does not agree with the content modified, added, or deleted by CHARSK, they can immediately stop using the services provided by CHARSK. If the user continues to use the services provided by CHARSK, it shall be deemed that the user agrees to and accepts the modified, added, or deleted terms of this agreement, and shall not demand any compensation or compensation as a result.
11.2. Users shall not transfer their rights or obligations under this Agreement without the prior written consent of CHARSK. CHARSK has the right to exercise some or all of its rights or perform some or all of its obligations under this agreement through its subsidiaries or other affiliated companies.

12、 Other Agreements
12.1. The place of performance of this agreement is CHARSK’s office located at Room 5003 FLOOR 5, YAU LEE CENTRE, 45 HOI YUEN Road, KWUN TONG, HONG KONG. If any content of this agreement conflicts with the law, the legal provisions shall prevail.
12.2. If any provision of this agreement is partially or completely invalid, it shall not affect the validity of other provisions.
12.3. Any notices, announcements, statements, reminders, etc. that CHARSK needs to send to users can be sent through CHARSK’s official website (www.charsk.com) announcements, and emails by CHARSK. If there are changes in the terms and conditions of this agreement, changes in the content/methods of products or services provided by CHARSK, or other important notifications, CHARSK will send notifications to users in the above form. Once a notice is sent, it is deemed delivered and users should promptly check the relevant content.

Contact Us
service@charsk.com

Company Address :ROOM 5003 FLOOR 5, YAU LEE CENTRE, 45 HOI YUEN ROAD, KWUN TONG, HONG KONG